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Why marketing automation should be a top priority for SMBs

It can be challenging for small- to mid-sized businesses (SMBs) with limited resources to get their marketing efforts off the ground, but marketing automation can help them gain a competitive edge and achieve success easier. By automating repetitive tasks and marketing more effectively on multiple online channels, you save money and provide a better experience for your customers. Here are other benefits of marketing automation for your SMB.

Instant responses to email requests

If a customer or prospect sends your business an email via your website or a “Contact Us” form, any delay in response could ultimately cost you a client. But if you have a marketing automation plan in place, you can customize automatic email responses to respond to these leads as soon as an email is received. This either provides potential customers with the information they requested or informs them that you will be responding in greater detail soon.

Automatic follow-ups

There’s a reason most people prefer to communicate via email: keeping in touch over the phone can be tough if both parties are always busy. An automated system solves this by logging the time and date of your contact with the leads, then automatically emailing them about follow-up times. The call, email, and responses are all logged in your customer relationship management software and calendar without a single minute wasted on inputting information.

Inbound lead assignment

When you have phone calls, emails, and meetings piling up, it’s hard to keep track of who is working with a customer. With marketing automation software and tracking, customer service representatives are automatically assigned to inbound leads based on specialties and demographics so they can begin working on building profitable rapport right away.

Easier content distribution

Potential clients and leads get dozens, sometimes hundreds, of business emails every day. You need something to set your business apart from the rest. By offering valuable content such as how-to guides and total cost of ownership tools in exchange for contact information, you can provide prospects with content they actually want.

All it takes is a web form and some creative writing that will ultimately lead visitors back to your products and/or services. Your automation software delivers content to anyone who provides contact information, and it downloads metrics that can be tracked and analyzed by your solution.

Organized contact list

Networking events generate new contacts and new leads. This used to mean having to keep track of thick stacks of business cards, but cutting-edge marketing tools has made it possible to take a picture of contact information and automatically store it as part of a cloud-based database. Call-ins, scanned business cards, and received emails all get organized into a single digital Rolodex with recommendations on whom to contact and when it is best to do so — without one minute of tedious data entry.

Every business owner knows that automating mindless tasks is a worthwhile investment. But not everyone knows just what tools are available to help them cut down on wasted work. Our team specializes in using technology to add value to your business, and we believe that if you’re not utilizing any of the solutions above, that’s the best place to start. Get in touch with us today to make your marketing technology work for you.

Published with permission from TechAdvisory.org. Source.

5 Security issues to look out for

Cybersecurity is a constant battle, but there are significant steps you can take to keep your IT defenses strong and effective, one of which is to increase your knowledge of security threats. Here are five common ways your business systems can be infiltrated.

1. You are tricked into installing malicious software

There are countless ways you can be tricked into downloading and installing malware. One is by downloading software from torrent websites. When you visit these sites, you are told to download software in order for the site to load properly. Once downloaded, the malware that came with the software infects your system. In other cases, hackers send emails with a malware-infected attachment.

Luckily, there are steps you can take to avoid accidentally installing malware:

  • Never download files from an untrusted source. If a website is asking you to download something, make sure it’s reputable and reliable. Double check the URL of the website as well, as hackers can spoof legitimate websites and use similar but slightly altered URLs, such as “www.g00gle.com” instead of “www.google.com.” If you are unsure, it’s best to avoid downloading and installing the software.
  • Always look at the name of the file before downloading. A lot of malware is often deliberately given names similar to those of legitimate files, with only a slight spelling mistake or some unusual wording. If you are unsure about the file, then don’t download it. If you know the sender, you may contact them to verify the file’s authenticity.
  • Always scan a file before installing it. Use your antivirus scanner to check downloaded files before opening them.
  • Stay away from sites with torrents, adult content, or those that stream pirated videos. These sites often contain malware, so avoid them altogether.

2. Hackers obtain admin privileges

Many users are logged into their computers as admins. Being an administrator allows you to change settings, install programs, and manage other accounts. The problem with this is that if a hacker manages to access your computer with you as the admin, they will have full access to your computer. This means they can install other malicious software, change settings, or even completely hijack the machine.

Even worse is if a hacker gains access to a computer used to manage the overall IT network. Should this happen, they can control the entire network and do as they please.

To avoid these unfortunate situations, limit the administrator role only to users who need to install applications or change settings on their computers. Installing antivirus software and keeping them up to date, as well as conducting regular scans, will also help reduce the chances of being infected.

3. Someone physically accesses your computer

Your system can also get infected with malware or your data can get stolen because someone physically accessed your systems.

Let’s say you leave your computer unlocked when you go out for lunch. Someone can just walk up to it and plug in a malware-infected USB drive, which can infect your system. They can also manually reset the password, thereby locking you out.

An easy way to defend against this is to secure your computer with a password. You should also lock, turn off, or log off from your computer whenever you step away from it. You can also disable drives like CD/DVD and connections like USB if you don’t use them. Doing so will limit the chances of anyone using these removable media to infect your computer or steal data from it.

4. Someone from within the company infects the system

A disgruntled employee can compromise your IT systems. They can do so much damage such as deleting essential data or introducing highly destructive malware.

The most effective way to prevent this, aside from ensuring your employees are happy, is to limit access to systems. For example, you may find that people in marketing have access to finance files or even admin panels. Revoke unnecessary access rights and ensure that employees only have access to the files they need.

5. Your password is compromised

Passwords are typically the main verification method businesses use to access their accounts and systems. The issue with this is that many people have weak passwords that are easy to crack. To make matters worse, many people even use the same password for multiple accounts, which could lead to a massive breach.

It is therefore important to use strong and different passwords for your accounts. It’s best to also utilize multifactor authentication, which requires users to present more than one way to verify their identity such as a password plus a fingerprint or a one-time code.

If you want to learn more about securing your systems, contact us today.

Published with permission from TechAdvisory.org. Source.

What makes a keyboard great

Just like a new smartphone or car, new keyboard models can also garner “oohs” and “ahhs” from people. But novelty fades, and you may end up asking this question: What is the best one for me? Whether your keyboard is used for business or leisure, a great model will make a difference. When it’s time to shop for a new keyboard, the following can help you make the right purchase.

Ergonomics

To keep carpal tunnel syndrome and repetitive stress injury at bay, use an ergonomic keyboard. Such keyboards keep your hands in a neutral position while typing. Not only do these provide greater comfort, but they also reduce joint and tendon stress. This prevents inflammation and pricey surgical procedures. Ergonomic features range from simple padded wrist-rests to elaborate curved and sloped keyboards.

Connectivity

If your computer mouse can go wireless, your keyboard can too. Wireless ones are powered by batteries and normally connect to your computer via Bluetooth or a radio frequency, whereas wired models draw power and transmit typed input via a USB connection.

Your choice of keyboard will depend on what you’ll use the keyboard for. Gamers tend to prefer wired over wireless because they don’t have to deal with the lag and interference issues that the latter is prone to. On the other hand, people who like to switch locations or have to work remotely are likely to appreciate the portability of wireless keyboards. Some tablet users may find these to be more affordable or more pleasant to use than the keyboards specifically designed for their tablets.

However, even if your computer is at a fixed location, a wireless keyboard — together with a wireless mouse and wireless headset — is great for creating a clean and modern look. Most models can be connected to your PC via a 2.4-GHz wireless dongle that can also be used for cordless phones and Wi-Fi, providing connectivity to multiple devices at once. And if you have a large enough screen, you can lie on the couch and type from across the room.

The right type of key switches

This aspect of keyboard design is widely mentioned in reviews, yet many people overlook the importance of the type of switches used for individual keys. Although the intricate mechanisms that hide beneath the keys may not excite you, the difference you feel from each type will.

The three main types of key switches include silicone dome, scissor, and mechanical switches. Newer keyboards generally use silicone-dome switches, where two dimpled layers of silicone membrane form a grid of rubber bubbles that acts as the switch for each key. This requires you to press the key hard to type a letter, gradually diminishing its springiness and responsiveness over time.

The newer laptops and ultrabooks use scissor switches, which have a mechanical stabilizer for uniformity. Moreover, under each keycap is a plunger that allows for shorter key travel. This causes scissor switch keyboards to have a shallow typing feel, making them more durable than silicone dome switches.

What keyboard enthusiasts can’t get enough of are mechanical switch keyboards. Their advantages lie in the spring-loaded sliding keypost beneath each key. Several variations are available with slightly different sensations or sounds. Mechanical switches generally provide enhanced tactile feedback and have a clicking sound. Thanks to their sturdy switch mechanisms and durable springs, these keyboards last longer and can easily be repaired. Furthermore, each keystroke registers quickly, making them ideal for touch typists.

It won’t take long to examine your current keyboard and see how well it works. Do not settle for anything but the best. If you need help finding the right keyboard, email us or drop us a line. We’re more than happy to hear from you.

Published with permission from TechAdvisory.org. Source.

Struck by ransomware? Try out these decryptors to recover your data

There are several ransomware decryptors now, thanks to communities of white hat hackers concerned about increasing ransomware attacks worldwide. While some of these decryptors do come with a price, the rest are free or can be availed for a minimum donation.

The state of ransomware in 2021 so far

Businesses need to deal with ransomware both from outside and within. On one hand, there are more cybercriminals trying to infiltrate your network. On the other hand, careless and unknowing staff can easily let ransomware enter your network. For instance, employees may be tricked into providing their access credentials in phishing sites, or they may click links to websites that upload ransomware downloaders onto their machines.

The statistics are sobering. Ransomware cost businesses more than $75 billion per year. Over the past two years, ransomware attacks have increased by over 97%. And compared to the first two months of 2017, ransomware campaigns that were initiated from phishing emails increased by 109% in the same span of time this year.
According to studies, there will be a ransomware attack targeting a business every 11 seconds in 2021. That is up from every 14 seconds in 2019, and every 40 seconds in 2016. And the trend is that the rate will continue to increase over the years.

Zombie ransomware is easy to defeat

Not every type of infection is targeted to individual organizations. Some infections may result from self-propagating ransomware strains, while others may come from cyberattackers who are hoping targets become so scared that they pay up before doing any research on how dated the strain is and how to remove it.

No matter what the circumstances of your infection are, always check the following lists to see whether free decryption tools have been released to save you a world of hurt:

Prevention

But even when you can get your data back for free, getting hit with ransomware is no walk in the park. There are essentially three basic approaches to prevent ransomware:

  • First, train your employees about what they should and shouldn’t open when browsing the web and checking email.
  • Second, back up your data as often as possible to quarantined storage. As long as access to your backed-up data is extremely limited and not directly connected to your network, you should be able to restore everything in case of an infection.
  • Finally, regularly update all your software solutions (operating systems, productivity software, and antivirus). Most big-name vendors are quick to patch vulnerabilities, and you’ll prevent a large portion of infections just by staying up to date.

Whether it’s dealing with an infection or preventing one, the best option is to always seek professional advice from seasoned IT technicians. It’s possible that you could decrypt your data with the tools listed above, but most ransomware strains destroy your data after a set time limit, and you may not be able to beat the clock. And even if you do, you probably won’t have the expertise to discern where your security was penetrated.

Don’t waste time fighting a never-ending stream of cyberattacks — hand it over to us and be done with it. Call us today to find out more.

Published with permission from TechAdvisory.org. Source.

Boost your cybersecurity with security audits

Are your organization’s cyber defenses enough to protect it from a cyberattack? Unfortunately, just incorporating the latest antimalware software or firewall to your system won’t guarantee your company’s safety. Conducting a security audit will give you a complete picture of your company’s data integrity, giving you a greater chance of successfully meeting your cybersecurity goals.

Auditing and the security strategy

Audits are necessary to ensure and maintain system quality and integrity. These system checks help identify security gaps and assure business stakeholders that your company is doing everything in its power to protect its data.

An audit is usually made up of three phases: assess, assign, and audit. Having a methodical way of auditing helps you avoid missing important details. It is also crucial that each stage is treated with the same level of importance to ensure thorough and comprehensive outcomes.

During the assessment phase, have your IT partner look at the security system you have in place. All of your business computers and servers, as well as every program and every user, need to be checked. The assessment should give you an overview of how secure your business currently is, along with any weak points that need to be addressed.

After the assessment, you need to implement the appropriate solutions and partner with the right providers. Ask your IT provider about solutions they can provide for each of your network/system gaps. And for issues that they can’t handle (perhaps because certain machines and software are highly specialized), ask your IT provider for their recommended list of partners.

Finally, conclude your audit cycle with an “audit,” which is one last look-around before releasing the system back into the wild. Make sure that installations, patches, and upgrades are integrated properly and working seamlessly. For future reference, take down notes just in case you need information about software and hardware improvements done during this audit cycle.

What exactly should be audited?

When conducting an audit, there are three factors you should focus on:

The state of your security
Security — especially digital security — is never at an impasse, and it is always in flux. That’s because cybercriminals are always concocting new malware attacks and threats to infiltrate company networks. And that’s not even accounting for cyberattacks that exploit human error like phishing and other social engineering attacks. This means that system security has shorter and shorter expiration dates nowadays, making audits all the more crucial to implementing your security strategy.

The changes made
The key to having long-term data integrity is a continuity plan, and not just one that addresses severe business disruptions such as those caused by calamity or disaster. A true continuity plan tries to address every conceivable risk realistically, especially those that can trip up business operations, such as cyberattacks. This can only be possible if you know what kind of hardware and software comprise your system, as well as their respective updates and improvements.

Who has access to what
Data systems should allow administrators some control over who sees what. Total accessibility is a very dangerous prospect, especially since business nowadays is increasingly hinged on internet presence. An audit will let you check on user access so that you can make necessary adjustments to protect your data.

If you are looking for help in developing a security strategy for your business, contact us today to see how our managed solutions can help.

Published with permission from TechAdvisory.org. Source.

Better internet security: Easy as 1, 2, 3

The internet is not such a bad place to be in — for as long as website owners do their share in keeping it safe for their visitors. Here are three tips to do exactly just that.

Tip 1: Use HTTPS

Short for Hypertext Transfer Protocol Secure, HTTPS indicates that a website has an extra layer of security for its users. This layer encrypts data exchanged between a user’s browser and the web server that delivers the data requested by the user. To use a simpler comparison, imagine someone tapping your landline, but instead of getting to listen in on your conversations, they’ll hear people speaking in tongues instead.

In August 2014, Google Chrome, the world’s most popular browser, announced that having HTTPS makes your website rank higher in its search algorithm. And since October 2017, the browser began flagging non-HTTPS websites as not secure whenever users try to fill out something as simple as a contact form on it. In July 2018, Chrome started showing a “not secure” warning on any website that does not implement HTTPS, whether or not users are filling out a form there.

Because of Google’s measures, the security protocol has been widely adopted. Even if your website does not contain or ask for sensitive information, implementing HTTPS engenders trust and a sense of security among internet users, while remaining on HTTP will make web visitors abandon or avoid you sooner or later.

Tip 2: Embrace multifactor authentication (MFA)

Since account credentials can be easily stolen via phishing attacks, username and password combos are no longer enough to keep bad actors at bay. To ensure that the one accessing an account is truly that account’s owner, additional identity authentication steps must be implemented.

These steps can involve the use of the account holder’s device — the one logging in must first verify their phone number, receive a one-time password on their smartphone, then enter that code in the access portal before the code’s validity lapses. Alternatively, MFA may ask for a face, retina, voice, or fingerprint scan for authentication.

MFA can be a bit of a hassle for your internal and external users, but a little inconvenience is a small price to pay for immensely effective cybersecurity.

Tip 3: Update browsers and devices

Did you know that dated versions of browsers, operating systems, and even other software packages can create an easy entry point for hackers? Often, new updates are created specifically to fix security holes. However, people tend to procrastinate and leave applying updates for another day. Hackers take advantage of this by searching for outdated devices to infiltrate while their victims watch YouTube on last year’s version of Firefox.

Yes, installing an update might take 15 minutes of your time, but this time investment can pay dividends in terms of preventing a security breach that could cost you or your business thousands.

Looking for more tips to boost your internet security? Get in touch to find out how we can help.

Published with permission from TechAdvisory.org. Source.

What’s causing your mobile phone’s slow internet?

It’s normal to expect your mobile device’s internet browser to be lightning-fast. When it’s not, you might automatically think it’s because you haven’t updated your device’s OS or the browser app. In lots of cases, however, it’s due to slow mobile internet speed. Find out the most common causes for sluggish internet connection on your mobile device.

Wi-Fi noise

Did you know that home electronic appliances emit wireless signals at a frequency similar to your router’s (2.4 GHz)? So when deciding where to place your router, determine whether there are any electronic devices nearby, as they emit signals that can interfere with your router’s signal. For example, even if the ideal location for your router is in the middle of your house, you shouldn’t place it there if a cordless phone is nearby.

You can also set your router on a 5 GHz band, as this frequency is less prone to interference from other appliances. But before you start tuning it, make sure your phone supports 5 GHz; otherwise, it won’t be able to connect to the router.

Router location

One simple yet overlooked reason why your Wi-Fi-connected phone may be experiencing internet lag is because of your router’s location. Although Wi-Fi has a range of up to 230 feet, the signal gets weaker the farther you are from the router. Large objects like doors and walls situated in between your phone and the router can also weaken the transmission.

It’s recommended to place your router in a centralized location, preferably away from concrete and masonry walls or other big objects like a chimney. As the router signal radiates from all sides, blocking any side with big objects will impact your Wi-Fi’s signal quality, and consequently impede your phone’s internet speed.

Slow network

Another reason for your phone’s slow internet connection could be fluctuating network speeds. Ask yourself these two questions to discover the cause of this problem:

  1. How many devices are connected to the router?
  2. What are these devices using the internet for?

You should increase your router’s internet bandwidth speed if you discover you have many users and all of them are either streaming movies or downloading computer games or software updates. This will allow every phone connected to your network to enjoy faster internet speeds.

If you’re outdoors and connected to a public Wi-Fi network, consider using your mobile data instead. You won’t have to share your internet when you use mobile data, enabling you to experience faster connectivity at all times as long as you have a high-speed data plan.

Too much cache

Last, check your smartphone’s cache if fixing your router, network, and positioning doesn’t improve your device’s internet speed. Your phone’s cache saves data from earlier searches in order to display faster results of similar searches in the future. Although your phone becomes more efficient for that particular search, it also makes your phone much slower when you do other things that require the internet.

You can clear out your cache manually or use a cache cleaner app to get rid of useless cache and optimize your phone’s internet speed. If you decide to download a cache cleaner app, make sure that it is trustworthy so you don’t accidentally download a malware-infected program.

There are more reasons for your phone’s lagging internet speed. If your business relies heavily on a speedy mobile internet connection and you’re unable to fix the problem, call our experts today. We’re always ready to help you.

Published with permission from TechAdvisory.org. Source.

Fix these business security flaws now

As businesses have become more reliant on technology, they’ve also become a prime target of cybercriminals. If you want to protect your organization from cyberattacks, make sure your cybersecurity system doesn’t have the following flaws.

Open wireless networks

With just one main internet line and a couple of wireless routers, an entire office can get online. A wireless internet connection saves money, but there’s a risk that it might be unsecure.

It’s not enough to plug in a wireless router and create a basic network to secure your wireless network. If you have an open network, anyone within range can connect. With simple tools and technical know-how, cybercriminals can capture incoming and outgoing data, and even attack the network and any device connected to it.

Ensure that all wireless networks in the office are secured with strong passwords. Many internet service providers that install hardware when setting up networks will often just use an easy-to-guess password for the router. Change this password immediately to minimize the risk of unauthorized users gaining access to your network.

Unsecure email

Most companies that have implemented a new email system in the past couple of years are most likely secure. This is especially true if they use cloud-based platforms or well-known email systems like Exchange, which offer enhanced security and scanning.

The businesses that are at risk are those using older systems like Post Office Protocol, or systems that don’t encrypt passwords (also known as “clear passwords”). If your system doesn’t support encryption, anyone with the right tools can compromise your systems and data.

Unsecure mobile devices

Mobile devices help you stay connected and productive while out of the office. However, if you use your tablet or smartphone to connect to office systems without proper security measures in place, you run the risk of compromising your networks.

Imagine you have linked your work email to your smartphone but don’t have a password enabled. If the device goes missing, anyone who picks it up can have access to your email and your sensitive information. The same applies if you install a malicious mobile app. If you use this same device to connect to your company’s network, the malware will spread across your systems and disrupt your business operations.

Ensure that employee devices have adequate security, such as passcodes, and your company has sufficient security policies in place to regulate their use. Lastly, implement mobile device management solutions to prevent employee devices from being a security risk to your network.

Anti-malware software that isn’t properly maintained

Anti-malware software needs to be properly installed and maintained if they are going to stand a chance of keeping your systems secure.

If your anti-malware scans are scheduled during business hours, some employees may just turn the scanner off because it slows down their computers. This makes your systems vulnerable to malware.

The same goes for not updating your anti-malware software regularly. Updates are important for anti-malware applications because they implement new databases that contain recently discovered threats and fixes.

Lack of firewalls

A firewall is a network security tool that filters incoming and outgoing network traffic and protects data from being accessed from outside the network. While many modems or routers include firewalls, they are often not powerful enough for business use.

Get a firewall that covers the whole network at the point where data enters and exits (usually before the routers). These are business-centric tools that should be installed by an IT partner like a managed IT services provider for them to be most effective.

How do I ensure proper business security?

The best way to secure business systems and networks is to work with an IT partner like us. Our managed services can help you set up cybersecurity measures and ensure that they are managed properly. Tech peace of mind means you can focus on growing your business. Contact us today to learn more.

Published with permission from TechAdvisory.org. Source.

Picking the right office Wi-Fi router

Selecting a Wi-Fi router, much like selecting any other piece of equipment for your business, can be a complicated task. The sheer variety of models available can make it difficult to choose the best option. However, if you know what features to look for, it’s much easier to make the right decision.

Network type

Look at any router and you will quickly see that there are a number of different network types available. Also referred to as wireless protocols, the four most common types are 802.11b, 802.11g, 802.11n, and 802.11ac. These designations indicate how fast the router can transfer wireless data, with 802.11ac being the fastest.

Newer routers now utilize the latest Wi-Fi protocol dubbed 802.11ax. Also known as Wi-Fi 6 or High-Efficiency Wireless (HEW) , this new protocol improves upon 802.11ac tech in the following ways:

  • Greater throughput speeds (up to 9.6 Gbps)
  • Reduced network congestion and expanded client capacity, thanks to Orthogonal Frequency-Division Multiple Access (OFDMA)
  • Improved range performance
  • Reduced power consumption by network-connected devices, courtesy of Target Wake Time (TWT)

OFDMA enhances network performance by splitting up Wi-Fi channels into sub-channels. Doing so permits up to 30 users to use the same channel simultaneously.

TWT reduces the power consumption of connected devices by allowing them to determine when and how often they will wake up to begin sending and receiving data. This extends the battery life of smartphones and battery-powered internet of things (IoT) home devices such as smart thermostats and security cameras.

Throughput

In communication networks, throughput is the rate at which messages are successfully delivered via a communications channel. A router’s throughput, in particular, is the speed at which the router is supposed to transmit data from your connection to users. To spot the router’s throughput, look for Mbps (or Gbps for its cable ethernet connections). It is usually one of the first things listed on router boxes and specifications.

Keep in mind that if you have a 100 Mbps internet connection, but your router can only deliver up to 80 Mbps, then the total speed of your network will be the lower figure. Therefore, it would be best to get a router with a higher throughput if your internet service provider delivers faster connections.

Bands

On every single router’s box, you will see numbers like 2.4 Ghz and 5 Ghz. These indicate the wireless radios on the router. A dual- or tri-band router will have both radios so that the connection workload can be split between them.

The 2.4 Ghz radio is sufficient for activities that don’t require much network bandwidth, such as web browsing and replying to emails. Since its band is of a lower frequency, it reaches farther than 5 Ghz but is more easily blocked by concrete walls.

The 5 Ghz band, on the other hand, has greater power, but has a shorter broadcast range. 5 Ghz is what you’ll want to use for video conferencing and playing online games (if permitted by the company after office hours, of course).

Multiple input, multiple output (MIMO)

MIMO is the use of multiple antennas to increase performance and overall throughput. MIMO-enabled routers ensure that more devices can connect to one router with less interference.

When it comes to real-world tests, there is often a slight improvement if the antennae are configured and aimed properly. However, getting a high-end router with six or more antennae may be an unnecessary cost for small businesses.

Beamforming

Beamforming is a feature that’s now standard in mid- to high-end routers. It is a form of signal technology that allows for better throughput in areas with poor or dead signals. In other words, it can help improve the connection quality with devices behind solid walls or in rooms with high amounts of signal interference.

By utilizing this technology, routers can see where connections are weak and act to improve it. While this is available on routers with many network types, it is really only useful with routers running 802.11ac or higher. Those who don’t mind paying a higher price point for an increase in network performance should consider this feature.

Quality of service (QoS)

QoS allows the router administrator to limit certain types of traffic. For example, you can use the QoS feature of a router to completely block all torrent traffic, or limit it so that other users can have equal bandwidth. Not every router has this ability, but it is a highly beneficial feature for office routers.

There’s a lot to consider when it comes to picking a router, which is why we recommend you contact us. We can evaluate your networking needs and help you find the best setup for your business.

Published with permission from TechAdvisory.org. Source.

An excellent update to Microsoft Excel

It’s difficult to create budget plans, data entry records, and financial information without a productivity tool like Microsoft Excel. Over the years, it’s been a staple in most offices because of its many useful functions, which aid in making business decisions a lot easier. And with a new feature, Excel has become even handier.

Previous Excel upgrades include the addition of dynamic arrays and array formulas, a feature that enabled single formulas to return an array of values. Another upgrade was the Stocks and Geography function, which lets users add stock and geography data into a spreadsheet with the help of the search engine Bing. These are both useful, but Microsoft decided to add even more functionality to the program.

New data types

Excel has always been a formidable tool for storing text, numbers, and formulas and allowing users to process information out of them. Still, the data that one could put in Excel grids were limited because they were flat. Recent upgrades improve upon that limitation.

Luckily, users can now add data types to Excel, making the program more dynamic and intelligent. These data types effectively expand what information inside cells can do. In particular, cells can now contain not just text and number data, but a connected, up-to-the-minute collection of information such as currencies, cities, population, stocks, and the like. Simply put, cells can interact with charts and formulas with live data.

Data in cells can be used as a reference for an even larger collection of different data types, images, and actions. In other words, you’re no longer just typing data and writing formulas into a cell, although you can still do both. Rather, a cell can contain a specific set of information that branches out into subsets of data that you would otherwise need to type directly into the cell.

For example, if you’re creating or upgrading a customer information spreadsheet, things like transaction history, preferences, or phone numbers don’t have to be typed one by one. Adding customer-specific data types could simplify this process: entering a customer name in a cell would link to a network of information about a specific entry (i.e., customer) using a scroll-over menu, as opposed to having to enter all that information manually. This makes data input more flexible, efficient, and less prone to error resulting from copy-pasting and manual entry.

Enhancements for Power BI customers

It is, however, users of Microsoft Power BI, the company’s business intelligence program, who will greatly benefit from the upgrades. If your company uses Power BI, data published into your account will automatically link to Excel, which makes the flow of company data types into the program more seamless.

In addition, Microsoft’s data connection technology Power Query will allow users to create custom data types, while pre-configured data types (through a partnership with knowledge engine provider Wolfram Alpha) will also soon be added to let users track different types of information.

This only scratches the surface of what these Excel upgrades can do. For more Office and general productivity tips, consult our IT experts today.

Published with permission from TechAdvisory.org. Source.

Guide For Managed WiFi For Multi-Tenant Units

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